We pack every jar carefully, but if something isn’t right, we’ll sort it.
Damaged or broken jars: email info@woodgrain.co.nz within 7 days of delivery with a photo, and we’ll send a replacement.
Wrong item or missing items: let us know within 7 days of purchase and we’ll send what’s missing.
Change of mind: because honey is a food product, we can’t accept returns for change of mind.
Questions? Email info@woodgrain.co.nz or call Shelley on 027 540 5286.
